Author: Ivor G. Chestnutt BDS MPH PhD FDS(DPH) RCS(Edi
Publisher: Churchill Livingstone
Keywords: churchill, pocketbooks, dentistry, clinical
Number of Pages: 612
Published: 2006-12-21
List price: $49.95
ISBN-10: 0443102112
ISBN-13: 9780443102110

A concise pocket guide to clinical dentistry, offering the dental student clear guidance on dental condition, practical procedures and patient management. * Instant pocket guide to dental conditions, practical procedures and patient management - ideal for quick reference on the clinic. * Boxes in second colour clearly highlight definitions. * Exclamation mark icon draws attention to important points and likely pitfalls for the inexperienced. * Attractive two-colour page design with two colour line diagrams makes book easy to use.

Author: Roger Mills
Publisher: Management Pocketbooks
Keywords: pocketbooks, management, competencies
Number of Pages: 128
Published: 2004-06-01
List price: $12.95
ISBN-10: 1903776252
ISBN-13: 9781903776254

Simply put, a competency describes the behaviour or actions that can be seen when a job is being done well. Organisations use competencies to get consistency in what they do, ensure people are treated equitably, enhance communications, improve stakeholder relationships and establish high standards of quality and performance. The Competencies Pocketbook explains how to develop a competency framework, how to assess competencies and how to reap the benefits from both the individual’s and the organisation’s perspective. It also describes why some competency initiatives don’t work

Author: Will Rowan
Publisher: Management Pocketbooks
Keywords: pocketbooks, management, pocketbook, commerce
Number of Pages: 128
Published: 2006-08-31
List price: unknow
ISBN-10: 1903776465
ISBN-13: 9781903776469

Author: John Townsend
Publisher: Management Pocketbooks
Keywords: pocketbooks, management, trainer
Number of Pages: 128
Published: 2003-10-01
List price: $12.95
ISBN-10: 1903776163
ISBN-13: 9781903776162

This title takes a practical approach to all aspects of structuring and delivering a training course or seminar. It covers learning theory, the learning environment, preparing to train, training delivery, audio visual support, and group and individual exercises. A feature of this edition is the inclusion of the so-called "facilitraining rainbow", an innovative model designed to help trainers identify which delivery style is most appropriate for their particular situation. "The Pocketbook Series" comprises more than 60 titles in the areas of training, personal development, management, customer

Author: John Townsend
Publisher: Management Pocketbooks
Keywords: pocketbooks, management, interviewer
Number of Pages: 112
Published: 1999-07-31
List price: $12.95
ISBN-10: 187047175X
ISBN-13: 9781870471756

This pocketbook covers the skills necessary for good interviewing. It contains advice on how to conduct a range of interviews, including recruitment, appraisal, counselling, fact-finding and disciplinary.

Author: Neil Russell-Jones
Publisher: Management Pocketbooks
Keywords: pocketbooks, management, marketing
Number of Pages: 128
Published: 2004-12-01
List price: $12.95
ISBN-10: 1903776295
ISBN-13: 9781903776292

Do you know why your customers buy from you, and where your product fits in the market place? Marketing should not be the province of a single department, but should involve the whole organization. Covers market research, strategy, marketing mix, tactics and methods of communication.

Author: Neil Russell-Jones
Publisher: Management Pocketbooks
Keywords: pocketbooks, management, change, managing
Number of Pages: 112
Published: 2003-04-01
List price: $12.95
ISBN-10: 1903776112
ISBN-13: 9781903776117

This work is aimed at all those managing change within an organization, or those wishing to understand an imposed change. It explains what change is, why it is necessary, why some change needs proactive management, the effects of change on people, how to gain commitment, and more.